At Black Stone Armory, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return eligible items under the following conditions:
Return Eligibility
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Returns must be initiated within 14 days of delivery.
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Items must be unused, unworn, and in their original packaging with all tags and labels attached.
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Proof of purchase (order number, receipt, or invoice) is required.
Non-Returnable Items
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Customized or personalized products
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Clearance or final sale items
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Items showing signs of wear, damage, or alteration
Return Process
To request a return, please contact us at:
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Email: info@blackstonearmory.com
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Phone: +1 840 841 25 69
Our team will review your request and provide you with a return authorization along with instructions for returning your item.
Refunds
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Once your return is received and inspected, you will be notified of approval or rejection.
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Approved refunds will be credited back to your original payment method within 7–10 business days.
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Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Exchanges
We allow exchanges for different sizes or products if available. Please contact us to arrange an exchange.
